Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
2-3 business days
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Send us a message via the contact us page or online messaging app.
Although we can provide tracking numbers they are are not available until day 2 which is often the same day as you will receive them. Van drivers are required to call ahead before delivery. Feel free to contact us and we will share your tracking information as it becomes available.
We never see your credit card information, it is stored with the merchant bank Stripe or Paypal.
VAT is charged at 20%
We can ship to the UK and Ireland. European orders can be shipped as well but shipping charges can be cost prohibitive. Please contact us for a quotation.
Your items will be delivered by a pallet network shrink wrapped or in hessian bags.
If you need to swap an item
Returns and Exchanges
Either complete the contact us form or simply hit the chat bot at the bottom of your page.
Sure get in touch with us via the online chat bots or contact us page.
Items due in soon can often be purchased online on a ‘backordered’ basis. Feel free to message us via the online chat bot if you don’t see that option.