Delivery
Orders are typically shipped on 5 working day delivery service on a pallet network. Local delivery drivers call ahead on the contact number provided to arrange delivery time slot.
Returns Process
If for any reason you receive goods that have a fault, are damaged or you have simply just changed your mind! Contact Parlour Pit Mats UK (Webmettle ltd) via contact us page. Webmettle ltd require a description of the fault and photographic evidence if there is damage. Upon review of the details the goods will need to be returned before a replacement is issued. Some items will qualify for a replacement without return; this is solely at the digression of Webmettle Ltd.
Webmettle Ltd accept product returns within 14 days of receipt.
Many of our items are shrink wrapped on a pallet, before we can arrange collection they need to be packaged in the same manner as per the rules of the courier.
Returns should be made to the following address;
Webmettle ltd c/o Freight Force
Unit 1A Guardian Road Industrial Estate
Guardian Road
Norwich, Norfolk
NR5 8PF