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Returns

Delivery

Orders are typically shipped on 5 working day delivery service on a pallet network. Local delivery drivers call ahead on the contact number provided to arrange delivery time slot.

Returns Process

If for any reason you receive goods that have a fault, are damaged or you have simply just changed your mind! Contact Parlour Pit Mats UK (Webmettle ltd) via contact us page. Webmettle ltd require a description of the fault and photographic evidence if there is damage. Upon review of the details the goods will need to be returned before a replacement is issued. Some items will qualify for a replacement without return; this is solely at the digression of Webmettle Ltd.

Webmettle Ltd accept product returns within 14 days of receipt.

Many of our items are shrink wrapped on a pallet, before we can arrange collection they need to be packaged in the same manner as per the rules of the courier.

Returns should be made to the following address;

Webmettle ltd c/o Freight Force

Unit 1A Guardian Road Industrial Estate

Guardian Road

Norwich, Norfolk

NR5 8PF

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